Shipping policy

Shipping Policy

At Sense Me, we are committed to getting your crystal products to you as quickly and efficiently as possible. Please review our shipping policy below for details on processing times and delivery:

Processing Time

• Most of our products are shipped within 1-2 business days after your order is placed.
• Some products may need to be imported or specially prepared, which may extend the processing time to up to 12 business days. We will notify you if your order includes items with longer processing times.

Shipping Within Australia

• We currently only ship within Australia. We do not offer international shipping at this time.
• Shipping rates are calculated based on your location and will be displayed during the checkout process.
• Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your package’s journey.

Delivery Times

• Estimated delivery times within Australia may vary depending on your location, but typically range between 2-7 business days once shipped.

Delays

• While we strive to meet our shipping timelines, occasional delays may occur due to factors beyond our control (e.g., postal delays or holidays). If your order is delayed, we will keep you informed with updates.

Questions About Your Order?

• If you have any questions or concerns about your order or shipping, please contact our customer service team at Sensemeco@gmail.com or visit us on Facebook , and we’ll be happy to assist you.